Refund Policy

1. General

This policy explains how MiniTaskHub handles eligible payment and wallet issues. Specific refund rights may also depend on applicable law and the service involved.

2. Cryptocurrency transactions

Confirmed blockchain transactions are generally irreversible. MiniTaskHub cannot reverse a blockchain transaction after confirmation simply because a user changes their mind.

3. Incorrect network or address

Users are responsible for checking the asset, network and destination address before confirming a cryptocurrency transaction. Funds sent using an unsupported network or incorrect address may be unrecoverable.

4. Technical payment issues

If a payment is successfully received by the payment system but the corresponding MiniTaskHub wallet credit or service is not completed due to a technical issue, contact support with the transaction ID and relevant details.

5. Duplicate or erroneous charges

Where a confirmed platform-side duplicate charge or technical billing error is established, MiniTaskHub may review and correct the affected transaction in accordance with its records and applicable requirements.

6. Task rewards

Task rewards are not purchases of goods. A task reward is subject to the task's stated requirements and verification process.

7. Contact

For a payment or wallet dispute, contact support@minitaskhub.name.ng and include your username or Telegram ID where appropriate, transaction ID, date and a description of the issue.